Is it legal to sell my supplies?
Yes. Any product that can be purchased over-the-counter at a pharmacy can be legally sold, even if the product was originally purchased by prescription.
What happens if I send products that are OPENED or EXPIRED?
Unfortunately when you send us products that don’t meet minimum acceptability, you’ll forfeit them . We pay for you to ship your items and WILL NOT send products back that do not meet our simple terms and conditions. They will be donated or destroyed.
What happens if I send products that are DAMAGED?
We pay HALF PRICE for damaged products, as long as they’re not opened or expired. Refer to our damage guidelines for additional information.
What do you do with the supplies you buy?
We consider ourselves a waste prevention company, in that we collect unwanted supplies and ship them to a warehouse that re-distributes them back out to diabetics that can use them.
How can I be sure that I’ll be paid?
We have an A plus rating with the Better Business Bureau since 2014. You can find thousands of positive reviews from people just like you, on sites like Google, Trustpilot, Yahoo, Bing and more.
Do you have a Referral Program?
Yes we do, just call and ask us how it works
How will I be paid?
We offer two options for payment: Business check or PayPal. In order to use PayPal, you FIRST need to set up a PayPal account at PayPal.com. Please note: PayPal charges a 2.9% fee to the SELLER. We have no control over this. We’ve been dealing with that fee for over 20 years.
Can my payment be rushed?
If you choose to be paid by check, you’ll have the option to upgrade to “Priority” or “Overnight mail” for an additional fee. Keep in mind, outside of standard priority mail, upgraded mailing will incur the additional fee and will be automatically deducted from your order total.
Do you accept Medicare and Medicaid products?
NO We cannot accept and supplies or boxes designated MEDICARE OR MEDICAID, due to FDA regulations.
Should I remove pharmacy labels?
Please DO NOT try and remove the labels and allow us to do this for you, to avoid damage. We remove and destroy ALL personal information before shipping back out to the warehouse.
What if I already removed the pharmacy labels?
Hopefully the boxes aren’t damaged. We make ask you to send us photos first. Any damage left by the return labels will be considered DAMAGE, and will be paid HALF our standard rate
Can I ship my supplies using my own shipping label?
ABSOLUTELY. If you can’t use the pre-paid label we provide, you can ship the items yourself using another carrier. We will reimburse you up to $10.00 for shipping, which will be added to your total payment.